Contact

Get in touch

Question, idea, bug, or something about your account? Send us a message — a real trainer will read it.

We usually reply within a few days

Send a message

Goes straight to [email protected]. We’ll reply to the address you give.

Faster: Telegram

Our Telegram channel is where everything happens first — and the quickest way to get a live reply.

Open Telegram

Follow along

Billing or legal matter? Email [email protected] directly.

Snacknap is an independent fan project and isn’t affiliated with Niantic, The Pokémon Company, Nintendo, Creatures or GAME FREAK. We can’t help with your actual Pokémon GO account — for that, contact Niantic support.

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